COURTX GAME COURTS WARRANTY
1. Warranty Duration and UV Color Fading Tolerance
Game Pro and Rubber Game multisport tiles are covered by a limited six (6) year warranty from the original date of purchase against premature UV-related color fading under normal use conditions.
For the purposes of this warranty, UV-related color fading of up to five percent (5%) per year is considered normal and acceptable and does not constitute a manufacturing defect. Color variation or fading within this tolerance, whether gradual or cumulative, is an expected characteristic of outdoor-use products exposed to sunlight and environmental conditions.
Warranty coverage applies only in cases where UV-related color fading exceeds five percent (5%) per year under normal use conditions, as determined by the manufacturer.
Over the six (6) year warranty period, cumulative color fading of up to thirty percent (30%) shall be considered normal wear and is excluded from warranty coverage.
2. Line Marking Warranty
The line markings (painted or applied game lines) on Game Pro and Rubber Game tiles are warranted for a period of two (2) years from the date of installation against premature wear, peeling, or abnormal discoloration under normal use and maintenance conditions.
This warranty does not cover fading or deterioration caused by excessive sun exposure, chemical agents, mechanical abrasion, improper sports equipment, or the use of non-recommended cleaning products. In the event that a tile’s line marking requires touch-up or reapplication, the customer shall be responsible for all handling and transportation costs to the manufacturer’s facility.
3. Performance Characteristics – Rubber Game (Pickleball)
When used for the construction of pickleball courts, Rubber Game tiles provide a semi-permanent playing surface with a slower ball bounce, suitable for beginner or intermediate players.
This play performance is intentional and consistent with the product’s design. It does not represent a defect and shall not be grounds for any warranty claim.
4. Coverage
This warranty covers only manufacturing defects related to material durability and UV-related color fading, as defined herein.
Labor, installation, travel costs, shipping fees, and any incidental or consequential damages are not covered.
5. Exclusions
This warranty does not apply in the following cases:
- Normal wear and tear;
- Improper installation or installation not performed in accordance with the manufacturer’s instructions;
- Misuse, abuse, or inadequate maintenance;
- Exposure to chemicals, solvents, corrosive cleaning agents, or other harmful substances;
- Damage caused by accidents, vandalism, fire, flooding, or natural events;
- Any modification or alteration not authorized by the manufacturer.
6. Warranty Conditions
To be valid, the tiles must be installed in accordance with the manufacturer’s installation guidelines and used solely for their intended purpose.
All warranty claims must include proof of purchase and clear photographs showing the alleged defect.
The manufacturer’s responsibility is limited solely to the replacement of the defective product or, at its discretion, the issuance of a credit equivalent to the value of the affected product.
7. Limitation of Liability
No other warranties, express or implied, are provided, including implied warranties of merchantability or fitness for a particular purpose.
Under no circumstances shall the manufacturer be liable for economic loss, indirect, incidental, or consequential damages arising from the use of the product.
This warranty is non-transferable and applies only to the original purchaser.
